FAQ
Q:How do you guarantee the quality of your product ?
1. Before mass production, we will provide samples for courier confirmation or photo confirmation via email.
2. After production,we have our own professional quality inspector to help you check the goods. Before shipment, you can ask a professional inspection agency to inspect the goods.
Q:Can you accept customized product?
Yes, we offer customization of sizes, colors, and packaging of our products.
Q:How long does order fulfillment take?
Order fulfillment time depends on the quantity and specifications of the order, typically 20-30 days
Q:Why should you buy from us not from other suppliers?
We have more than 20 years experience.Professional supplier on garden products;Lowest factory price with good quality; · Low MOQ for start small business;
Meet safety standardfor Europe and USA; · Special technology on print; · Accept trade assurance order to protect buyer; · On-time delivery.
Q:What's your warranty?
We normally will provide one or two years warranties according to different models. If the product is caused by factory mistakes,
We will give you free replacement. If it was damaged during the shipping or other reasons, we will provide the best solutions for you.
Q:Can you offer special discounts to the wholesaler or we make big quantity?
Yes, we will give you best support according to your quantity, and will arrange some promotion products every month.